Target Mobile Store Manager at Charleston

Job Description

Store Manager

MarketSource, Inc. is a premier provider of integrated sales & marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

MarketSource is currently searching for a Store Manager to work within our partner Target Mobile. This is a full-time position designed to increase sales and revenue of wireless products and services through direct selling within our partners National Retail locations. The Sales Manager will directly manage 1-4 sales reps. This could include both full and part time associates.

Responsibilities:

Sales:

• Driving sales productivity and customer satisfaction within Target Mobile retail locations on various Wireless products, accessories and services to customers
• Engaging in side-by-side selling with retail associates
• Growing theTarget Mobileswireless division sales performance and other key metrics through sales, training and marketing promotions
• Developing and managing in-store promotions, and coordinating with appropriate personnel
• Implementing and managing wireless sales events in retail locations
• PositioningTarget Mobilesvalue, including but not limited to:
  • Creating product and brand awareness for various wireless products
  • Communicating competitive knowledge and advantages of various wireless carriers products and services
  • Communicating Target Mobile benefits compared to competition
  • Effectively communicating various wireless carriers plans, features, products and services to customers
  • Creating first-rate customer experiences
  • Supporting select retail outlets in assigned geographical territory

Training and Coaching:

• Providing Client product and service, including but not limited to
  • Providing customer service consultation within retail locations
  • Ensuring that Target Mobile associates are trusted wireless experts of all wireless carriers products and services
  • Coaching for content and skill improvement to the retail store management and sales associates
  • Providing positive reinforcement and adult learning techniques to promote learning and skill improvement
  • Providing general coaching to sales associates to sell/demonstrate wireless products and services to potential customers
  • Maintaining sound knowledge of multiple carriers wireless products and services
  • Attending requested training sessions and conference calls
  • Reviewing new product and service offerings from Target Mobile

Relationship Development:

• Establishing and managing critical relationships within Target Mobile
• Developing and managing positive business relationships with retail store management and employees
• Consulting with store managers in their development of detailed monthly business plans for each assigned location, seeking consensus on monthly Client goals, including but not limited to:
  • Managing and tracking progress against plan
  • Communicating progress and opportunities with store managers and Client leadership
  • Meeting regularly with store management including site visits
  • Serving as a point-of-contact for business consultation
  • Serving as a point of escalation for questions or issues including individual customer issues

Merchandising:

• Partnering with store managers, ensuring correct product mix and quantities, including but not limited to:
  • Ensuring proper merchandising at locations, including product placement, maintenance, and brand compliance
  • Increasing visibility of wireless carriers products and services
  • Restocking merchandise as needed and allowed
  • Working with in-store personnel.

Management:

• Participating in retail partners weekly sales meeting, including but not limited to:
  • Providing regular reports to sales leadership
  • Participating in and completing required sales training
  • Directly manage 1-4 retail sales reps

General:

• Representing Target Mobile and MarketSource in a professional manner at all times

Requirements:

• 2+ years training, sales, retail management or related experience
• Retail Management experience preferred
• Excellent communication skills
• Knowledge of wireless industry preferred
• Proven record as leader, organizer, and/or teacher
• Flexibility to work weekends
• Proven self starter
• Ability to take complex technology to simplified consumer value proposition
• College degree preferred

Physical Job Requirements:

• Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items
• Requires the ability to move around the store and maneuver merchandise when necessary
• Walking and Standing
• Requires moving around the store to assist Customers
• Identifying and reading reports
• Requires recognizing, identifying and using products and necessary reports

Job Requirements

 
Country: USA, State: West Virginia, City: Charleston, Company: MarketSource.