MasTecs satellite technicians are focused on the front-line customer. They install, test, troubleshoot, repair and upgrade equipment that receives signals for residential and business customers. The work performed must follow safety guidelines as well as pre-approved installation, testing, repair and upgrade processes.
Duties will include but not limited to:
1. Prepares for satellite dish system installations by reviewing installation orders; gathering equipment, supplies, and tools.
2. Customer interaction in areas such as:
- Coordinates daily schedules
- Resolving concerns and answering questions, by listening to customers explanation of problems; diagnosing, troubleshooting, and repairing problem
- Upgrading systems to provide more reliable electricity to homes and businesses. by replacing and upgrading components; referring to schematics, manuals and manufacturers instructions
- Plans installations by evaluating location; locating access; laying-out equipment and wiring plan.
- Deliver quality services to our customers and ensure products and services are explained
3. Testing equipment and connections, identifying and correcting problems
4. Maintains safe work environment by following safe practices.
5. Occasional travel may be required.
Related experience: cable, wiring, satellite, security alarm, home theatre, electrical, electrician, TV, internet, telecommunication, maintenance, repair, electronic, hand tools, power tools, ladder, OSHA, install, materials, supplies, testing, work order, customer service
Country: USA, State: West Virginia, City: Martinsburg, Company: MasTec North America, Inc.
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